Staff will work to enforce and resolve complaints from members of the public.Report an Issue
Private Property Complaint
If you have an urgent complaint regarding private property that is an immediate health and safety concern, please call 613.283.4124 Ext. 1128 during business hours (Monday to Friday, 8:30 am to 4:30 pm).
For noise complaints please contact the Smiths Falls Police Service at 613.283.0357
What is 211?
211 is an easy-to-remember three-digit phone number providing free, confidential, multilingual access to information about the full range of community, social, health and government services.
It is the role of the Mayor to preside over Council meetings, to provide leadership to the Council and to represent the municipality at official functions. Council represents the public and considers the well-being and interests of the community as a whole. They also develop and evaluate the policies and programs of the municipality and determine which services the municipality provides. Council is also mandated to ensure that administrative practices and procedures are in place to implement the decisions of Council and maintain the financial integrity of the municipality.
Whether it’s drinking water from your tap, road improvements, street light improvements, recycling or our wastewater system, Public Works & Utilities is all around us. The Town of Smiths Falls provides residents with infrastructure and services that we depend on every day.
The Public Works and Utilities Department is responsible for the following activities in your community:
Water/Sewer/Roads After Hours Emergency
After Hours Emergency
For direct contacts for various services, please refer to the specific department pages.
The following services fall under the Corporate Services division:
The following services fall under the Planning & Sustainable Growth division:
The following services fall under the Community Services division:
This department provides business-related information about Smiths Falls and area to inform potential new businesses and assists businesspersons wishing to locate in Smiths Falls to secure land, buildings or leased space and comply with local regulations.
It can also assist persons wishing to start a business, or acquire an existing business, or who wish to move to Smiths Falls to live.
The Town is a partner in the Small Business Advisory Centre, which is a locally based office dedicated to supporting new and existing small businesses. www.smallbizcentre.ca.
For further information on Economic Development please contact Julia Crowder via email at email@example.com or by phone at 613-283-4124 ext. 1107.
The Smiths Falls Fire Department provides realistic and effective fire protection and public safety services to the Town of Smiths Falls and two other neighbouring townships.
The fire department operates from one fire station located strategically in the centre of the town. It is equipped with a full complement of modern, up-to-date vehicles and equipment.
The Smiths Falls Fire Department consists of one full time chief, one full time Fire Prevention Officer, five full time firefighters and 18 paid-on-call volunteers.
The fire department responds to all types of emergencies, including fire alarms, structural, vehicle and chimney fires, medical assist, ice and water rescue, hazardous material incidents and motor vehicle accidents.
Other very important functions of the fire services department is fire prevention, inspection and public education programs. This involves the inspection of all types of public and private buildings and structures to ensure compliance with fire code regulations and assist with fire drills and fire safety training.
The Smiths Falls Fire Department also operates the fire dispatch centre, which handles 9-1-1 and other emergency calls for all fire departments within Lanark County with the exception of the Town of Perth.
Address: 77 Beckwith St. North, Smiths Falls, Ontario K7A 2B8
For information on the Fire Marshal’s office please visit this website http://www.ofm.gov.on.ca/en/default.asp