Report an Issue

We wish to provide a safe and pleasant environment for all residents in the community.

Staff will work to enforce and resolve complaints or answer questions about the town from members of the public. If you have an inquiry or complaint fill out the form below, or you may send it to us in writing, by mail or drop off at the Municipal Office, Monday – Friday from 8:30 a.m. to 4:30 p.m.

77 Beckwith St. N.
Smiths Falls, ON K7A 2B8

Contact Us:

All complaints must be dated and include an email address or phone number. Your identity will not be divulged. 

If you have an urgent complaint regarding private property that is an immediate health and safety concern (e.g. inadequate heat) please call 613-283- 4124 Ext. 1132 during business hours (Monday to Friday, 8:30 am to 4:30 pm).

This form contains personal information collected under the Municipal Freedom of Information and Protection of Privacy Act and is maintained specifically for processing the complaint. This is not a public document nor available for public inspection. For Internal Use Only.